Below is the Returns Policy for Product that has been purchased In one of our Stores.

This is generally displayed on the Shop Counter, or is otherwise clearly visible. 

 

DEAR VALUED CUSTOMER

OUR RETURNS/CREDIT POLICY

Please retain your receipt as proof of purchase.

The Stirling Sports Group is a Franchise, and each Store will be happy to exchange product purchased from another Store providing that an original receipt is provided, and the items are in original condition as purchased, with all labels/tickets attached. Garments must not have been worn.

 

Items specifically excluded from the Returns Policy are items that are on sale, and swimwear.


Customers should be aware that all Stores carry different product ranges, so there is a chance that a suitable exchange may not be available, and therefore customers are encouraged to return to the original Store of purchase.

If your goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

In addition to your Statutory Rights, should your product be the wrong size, or you have changed your mind we will happily exchange, or provide a credit voucher for future use.

 

Thanks for shopping with Stirling Sports