FAQ

FAQ

IS THE SIZING ON YOUR WEBSITE IN UK OR US SIZING? 
Footwear is shown in US sizes. Apparel is in NZ sizing. 

I HAVE A PHYSICAL GIFT CARD THAT I WOULD LIKE TO USE ONLINE. HOW DO I USE IT TO PLACE AN ORDER ONLINE?
Please email online@stirlingsports.co.nz the gift card number, pin number and value.  Once we receive this, we will issue you with an online credit.  Please note, your physical gift card will be redeemed and you will no longer be able to use this in store.

CAN I PAY FOR AN ITEM ONLINE, AND PICK IT UP AT MY LOCAL STIRLING SPORTS STORE?
Yes!  We now offer a click and collect option online. Please note that this may still take 1-3 business days to process as the Click and Collect store you wish to pick up from may not have the stock readily available.

I'VE FOUND AN ITEM I LIKE ONLINE, CAN YOU TELL ME IF MY LOCAL STORE HAS THIS IN STOCK?
You can use the 'Find In Store' button on the product page to check if your local store has that item in stock. We do recommend calling the store to double check they do have the item, in case of any stock inaccuracies.  You can find their information in Find your local store.

WHY IS THE PRICE ON THE WEBSITE DIFFERENT TO THE PRICE I SAW IN STORE?
Because we are a Franchise company, all of our stores are individually owned. This means prices can vary from online to in-store.

IN STORE PURCHASES
For any item purchased in store that you need to enquire about, please contact the store you have purchased from.  Because we are a franchised company, some policies in store may be different to Stirling Sports Online.

HOW DO I GO ABOUT APPLYING FOR A JOB WITH STIRLING SPORTS?
Because employment is arranged by each individual Franchisee, please contact the store you are wanting to apply for directly to enquire about vacancies. Find your local store 

WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We accept Laybuy and Afterpay, Mastercard, Visa, Amex and Online Banking.


SPONSORSHIP, DONATIONS AND QUOTES
For all sponsorship, donation and quote enquires, please contact your local store.  We are a franchised own company who love supporting our local communities.

HAVE A COMPLAINT TO MAKE?
If you would like to make a complaint, please email this through to us at online@stirlingsports.co.nz.





 

 

 

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